Digital KOT, helps you to make a digital connection between restaurant and kitchen. By using of Digital KOT, a restaurant captain can take a guest order by using of Tablet PC. Then one copy of KOT will be print in kitchen and another copy of KOT will be print at cashier counter simultaneously. The KOT status will also display on the kitchen’s screen.
In addition, the ordered KOT will be shown up on LED screen in kitchen which is helpful for real time monitoring of orders. The designated kitchen staff member will able to start of KOT process from PREPARING to READY then SERVED by double click on the screen. Finally, the SERVED order will be available at outlet billing section (cashier counter) for the billing. Now the cashier will be ready for the billing of integrated DIGITAL KOT.
In traditional system, it was a long process; waiters took an order and one copy was forwarded to the kitchen and the second copy forwarded to the billing section. A third copy remains with the waiter for reference. Because of this, the paper KOT [Kitchen Order Ticket] process has so many limitations. The main issues are this is fully a manual process and much possibility of occurring errors. Also, daily auditing was a very difficult process in this traditional system.
The KOT consists of details such as Date, Time, Table number, PAX, name of order taker, outlet name, KOT type, Guest name, special remarks from customer, menu items with quantity and rate. Usually, all the KOTs are serially numbered for control purpose.
Digital KOT contains of 4 easy steps as mentioned below.
- Order Taking by using of Tablet PC
- KOT printing and Screen Display
- Food Preparing
- Order Serving
ORDER process flow from ORDER to SERVED (screen display in kitchen)
Attributes of Digital KOT
- Smart and efficient work flow
- Time saving
- Easy to place an order through Tablet PC
- Control of human errors
- Real time print and order display on LED screen
- Reduce of extra employee cost
- Increase of revenue
- Customer satisfaction
- Helpful reports
